Businesses have many ways to communicate for operational effectiveness, cost savings and customer care. Walkie-talkies were a limited answer of group communication, quickly replaced by advances in technology that included messaging, unified communications, and collaboration applications as ways to perform group communications. Synergy is the only multimedia messaging capability with real time performance.

Real time is defined by two simple criteria, namely response time and delivery time. Synergy carries the data in streams with QoS with predictable response time and delivery time enabled by optimized streaming implementation with multicast routing. Also unlike legacy technologies, Synergy transmission does not require explicit scheduling or “floor grabbing”. The communication serialization occurs only at the end points for best performance.

Security of information includes integrity and privacy of data. Synergy preserves integrity of data for accurate decision making in real time with historical logging as well as data encryption for transport security. Synergy provides reachability and coverage through various mediums by carrying notification without critical data, for example during SMS escalation. The level of encryption varies from country to country adhering to international and US export regulations from 256/512 bit encryption to 64 bit.

Synergy is over the top real time messaging solution providing secure deployment for text, voice, video and location for business teams communicating from different devices, locations, and networks built on webRTC and messaging technologies engineered for real time performance with support for industry standard communication protocols and integration with standards for businesses for security, work flow and business process integration.